Pharmacal of Jackson, Wisconsin, has recalled one lot of MG217 Multi-Symptom Treatment Cream & Skin Protectant Eczema Cream after laboratory testing confirmed the product is contaminated with Staphylococcus aureus — a bacteria that can cause infections ranging from localized skin reactions to life-threatening conditions. The recall was announced May 8, 2026. No adverse events or infections have been reported. The product was sold nationwide through retail stores and online, including at H-E-B and Amazon.
What’s Being Recalled?
The recall covers a single lot of MG217 Multi-Symptom Treatment Cream & Skin Protectant Eczema Cream in 6-ounce tubes. The affected lot number is 1024088, printed on the crimped end of the tube. The expiration date is November 2026. The product code is 5106 and the UPC is 012277051067. The cream was sold nationwide through wholesale distributors, retail stores, and online platforms including Amazon and H-E-B grocery stores. The cream is marketed for eczema symptom relief and is advertised as safe for children and babies.
Why Was This Product Recalled?
Testing confirmed the recalled MG217 eczema cream is contaminated with Staphylococcus aureus, the bacteria responsible for staph infections. The hazard is particularly serious because eczema cream is applied directly to inflamed, cracked, or broken skin — creating a direct pathway for the bacteria to enter the body. People with eczema already have compromised skin barriers, which makes them especially vulnerable to infection. Pharmacal warns use of the contaminated cream could result in infections ranging from localized skin reactions to severe or life-threatening conditions including bloodstream infections, endocarditis, and pneumonia. Some staph strains are antibiotic-resistant — including MRSA — which can be particularly difficult to treat. Children and babies, elderly individuals, and people with weakened immune systems face the greatest risk of serious complications.
What Should You Do?
Stop using the recalled MG217 eczema cream immediately and discard it — do not continue use even if no symptoms have appeared. Check lot number 1024088 on the crimped end of the tube and UPC 012277051067 to confirm whether your tube is included. If you or your child has used the recalled cream and are experiencing symptoms such as redness, warmth, swelling, pain, or fever, contact your healthcare provider promptly. Contact Pharmacal at 800-558-6614, Monday through Friday, 8 a.m. to 5 p.m. CT, or email [email protected].
